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Settings
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Key Category Value Actions
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Business Config

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Ambient Sound
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Notification Templates
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Event Type Channel Template ID Enabled Recipients
Call Transfer
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Destinations
Label Type Phone
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Manage FAQs

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These FAQs are used by the booking agent to answer customer questions. Update them to reflect your current policies and information.
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This text will be used by the booking agent to answer customer questions. Changes take effect immediately.
Agent Instructions
Template Variables Available for use in instructions

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This is the system prompt that instructs the booking agent on how to behave during conversations. Changes take effect on the next agent session.